Who we are
SEAVELLE LLC provides boat and yacht detailing in Cape Coral, Fort Myers, and the surrounding Southwest Florida area. This policy explains how we handle information received through this website and when you contact us about our services.
For privacy questions, email [email protected] or call (239) 321-2581. SEAVELLE LLC address: 2132 NW 22nd Ave, Cape Coral, FL 33993.
Information you share
When you request a quote or contact us, we receive the information you provide, such as your name, email address, optional phone number, boat details, approximate vessel length, service location, requested services, and message. We also keep a record of your request to be contacted about the inquiry.
If you become a customer, we may keep related correspondence, approved quotes, appointment details, invoices, and service records. Please share only information relevant to your inquiry or service.
How we use information
We use your information to answer questions, prepare estimates, arrange access to your vessel, schedule and deliver services, send service-related communications and invoices, and resolve customer concerns. We also use necessary records to maintain our business, prevent misuse, and meet legal obligations.
Submitting a quote request allows us to respond to that request. It does not subscribe you to a marketing mailing list.
Website operation and cookies
Our hosting systems may process technical information such as an IP address, request time, requested page, and browser information to deliver the website, diagnose problems, and protect it from misuse. Quote submissions are saved so we can follow up on your inquiry.
This website does not use advertising cookies or marketing trackers. Essential technical storage, where used, supports normal website operation. If our use of tracking technologies changes, we will update this policy and provide any choices required by law.
When information is shared
We share information with service providers only as needed to operate our website and business, such as website hosting, email delivery, and recordkeeping providers. Where email delivery is enabled, your inquiry may be sent through our email service so we can respond.
We do not sell your personal information or share it for targeted advertising. We may disclose information when required by law, to respond to lawful requests, or to protect the rights, property, or safety of our customers and business.
Storage and retention
We use reasonable administrative and technical measures to protect the information we hold and limit access to people who need it for business purposes. No internet transmission or storage system can be guaranteed to be completely secure.
We retain information for as long as reasonably necessary for the purpose it was collected, including responding to inquiries, providing services, maintaining required business and tax records, and resolving disputes. Retention depends on the type of record and applicable obligations.
Your choices
You may ask to access, correct, or delete the personal information you have provided by contacting [email protected]. We may need to verify your identity before responding. Some information may need to be retained for legal obligations, completed transactions, or legitimate recordkeeping.
You can choose not to provide optional information. We need enough information to respond and prepare a useful quote. Additional privacy rights may apply depending on where you live, and we will handle applicable requests as required by law.
Updates to this policy
We may update this policy when our services, website, or information practices change. The effective date at the top identifies the current version. Any material changes will be communicated as required by law.